Privacy Policy

Effective date: October 20, 2026. Operated by PalmCallback LLC, Boca Raton, Florida (“PalmCallback,” “we,” “us”).

What we collect

We collect information you give us, such as your name, phone number, email address, business name and message contents, when you contact us, fill out a form, or text with a business that uses our service. We also collect basic technical data, such as browser type and pages visited, through standard server logs.

How we use it

We use your information to respond to inquiries, provide and improve our services, send the transactional and informational messages you requested, such as missed-call follow-ups and replies about your request, and meet legal obligations.

SMS / mobile information

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with service providers who help us deliver messages, such as our messaging and CRM platform providers, only to provide the service.

Sharing

We share information only with vendors who process it for us under confidentiality obligations, when required by law, or to protect our rights. We do not sell personal information.

Retention & security

We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Your choices

Reply STOP to any text to opt out of SMS. To access, correct or delete your information, email [email protected].

Children

Our services are not directed to children under 13.

Changes

We may update this policy and will post the new effective date here.

Contact

PalmCallback LLC · Boca Raton, Florida · [email protected]